Frequently Asked Questions
- How long does it take to receive my money?
- How do i send my gold to you
- What if the money received is different from my online calculation?
- Can i speak to someone on the phone ?
- Are my items insured when in transit
- What if i decide not to sell my items ?
- Can I get an estimated price on my items ?
How long does it take to receive my money?
Your money will be sent to you via the FPS system so you recive it within 2 Hours into your Bank once a price has been agreed.
How do i send my gold to you
Simple click the Gold Calculator link from the top menu, put in your estimated weight or pieces and fill out the form,
we'll send a pack out for you to return back to us with your items, once we have this we'll call you, confirm your price and send the payment to you via FPS into your Bank Account.
What if the money received is different from my online calculation?
The money supplied may differ to your estimated calculation, as we remove stones and non precious metals, such as springs, fillings and base metal clasps. We use precision electronic scales to calculate the exact weight and the price given will be on the day we recieve your items
Can i speak to someone on the phone ?
Yes of course we will be more then happy to answer any questions for you. please call us on T : 0116 266 4278
